Dear all
Form months we have random problems on View Client trying to connecting using both VMware Horizon Client and teradici thinclient
When we try to connect using pcoip we have refused connection and black screen, there's no way out to use the machine with problem and the only way is to rebuild the machine
I tried to play with video setting , driver and wmware toll but with no fortune
We are using view 6.2.3 build-4126346
Here the log i collect
thanks for your support
01:00> LVL:2 RC: 0 COMMON :-- pcoip_agent begins.
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :--------------------------
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :**** System Info
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :Windows 7 Enterprise Edition Service Pack 1 (6.1 build 7601)
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :2 processors detected
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :Intel or AMD 64 bit
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :AMD processor
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :3587MB/4095MB of physical memory available
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :8388526MB/8388607MB of virtual memory available
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :****
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :FOLDER_TEMP = 'D:\TEMP\'
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :FOLDER_PROGRAM_DATA = 'C:\ProgramData\Teradici\'
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :FOLDER_LOCAL_APP_DATA = 'C:\Windows\system32\config\systemprofile\AppData\Local\Teradici\'
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 COMMON :FOLDER_ROAMING_APP_DATA = 'C:\Windows\system32\config\systemprofile\AppData\Roaming\Teradici\'
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 AGENT :Software Build ID: pcoip-soft.git-vmw-3926333 3.32.3.e727c7
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 AGENT :Software Build date: May 25 2016 00:26:01
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_register
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_register: intf version is 0104
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_register: int length is 72
2017-02-08T14:14:05.468+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_register: operate as rds agent is false
2017-02-08T14:14:07.504+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: ==========> New connection request <===========
2017-02-08T14:14:07.504+01:00> LVL:2 RC: 0 AGENT :tera_agent_read_external_udp_address: RegQueryValueEx could not find the pcoip.external_udp_address value in the Software\Policies\Teradici\PCoIP\pcoip_admin_defaults key, sending no value to server.
2017-02-08T14:14:07.504+01:00> LVL:2 RC: 0 AGENT :tera_agent_read_external_udp_address: RegQueryValueEx could not find the pcoip.external_udp_port value in the Software\Policies\Teradici\PCoIP\pcoip_admin_defaults key, sending no value to server.
2017-02-08T14:14:07.504+01:00> LVL:2 RC: 0 AGENT :Client address is 0.0.0.0:0 (host order)
2017-02-08T14:14:07.504+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: For Soft Host: Using Version 1 Tag
2017-02-08T14:14:07.504+01:00> LVL:2 RC: 0 PRI :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} Session ID for Soft Host: Tag:'9fKDQWaXQtcA' Value:f5f28341669742d7
2017-02-08T14:14:07.504+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} initialized local receiver, mailbox name is agnt0001
2017-02-08T14:14:07.504+01:00> LVL:2 RC: 0 AGENT :server_listen_on_addr is 127.0.0.1:0 (host order)
2017-02-08T14:14:07.504+01:00> LVL:1 RC: 0 AGENT :pcoip_agent_connect_req: type = 2
2017-02-08T14:14:07.504+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} Session ID = 1; codec = 2.
2017-02-08T14:14:07.504+01:00> LVL:1 RC: 0 AGENT :pcoip_agent_connect_req: debug trace log 1
2017-02-08T14:14:07.520+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0xf5f28341669742d7} Launching pcoip_server_win32
2017-02-08T14:14:07.520+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0xf5f28341669742d7} Optional log file path specified as "C:\ProgramData\VMware\VDM\logs\"
2017-02-08T14:14:07.520+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0xf5f28341669742d7} use_vmware_launcher = false.
2017-02-08T14:14:07.520+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0xf5f28341669742d7} Using direct CreateProcess: worked [system is vista or newer, windows session id: 0xffffffff, pid: 0x960, proc handle: 0x41c].
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::agent_receiver_callback: message from A:srvr1;B:srvr0001 to A:srvr1, message = 00 00 00 00, len=144
2017-02-08T14:14:08.520+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] Waiting for ready message.
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] Got ready message.
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :selected server_addr is 127.0.0.1:4172 (host order)
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] Connecting to server's mailbox.
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] Sending session tag.
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0xf5f28341669742d7} 136 bytes
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] Sending session option #0 key='session_connection_type' value='prewarm'.
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0xf5f28341669742d7} 56 bytes
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] Sending session option #1 key='pcoip.server_fqdn' value='HVPROD34.prodir.ch'.
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0xf5f28341669742d7} 61 bytes
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] End of options: sending null-option message
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0xf5f28341669742d7} 26 bytes
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::agent_receiver_callback: message from A:srvr1;B:srvr0001 to A:srvr1, message = 0c 00 00 00, len=16
2017-02-08T14:14:08.895+01:00> LVL:1 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] Receiving updated session tag failed.
2017-02-08T14:14:08.895+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] Adding session to list.
2017-02-08T14:14:08.895+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] Total number of active sessions = 1
2017-02-08T14:14:08.895+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] Sending connection response ok.
2017-02-08T14:14:08.895+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0xf5f28341669742d7} [1] connection_response (end), 0
2017-02-08T14:14:08.895+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_disconnect_extended
2017-02-08T14:14:08.895+01:00> LVL:2 RC: 0 AGENT :tera_agent_disconnect [soft host]: agent close code: 2, disconnect reason: 5
2017-02-08T14:14:08.926+01:00> LVL:2 RC: 0 AGENT :tera_agent_disconnect: {s_tag:0xf5f28341669742d7} disconnect is ** NOT ** pending (hndl: 1, pid: 2400, process handle: 0000041c)
2017-02-08T14:14:08.926+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0xf5f28341669742d7} 16 bytes
2017-02-08T14:14:09.036+01:00> LVL:2 RC: 0 AGENT :tera_agent_finish_disconnect_thread: connection_closed 2
2017-02-08T14:14:09.036+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::~sSERVER_SESSION: {s_tag:0xf5f28341669742d7} Closing pcoip server process handle 000000000000041C
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :-- pcoip_server begins.
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :--------------------------
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :**** System Info
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :Windows 7 Enterprise Edition Service Pack 1 (6.1 build 7601)
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :2 processors detected
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :Intel or AMD 64 bit
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :AMD processor
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :3470MB/4095MB of physical memory available
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :1982MB/2047MB of virtual memory available
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :****
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :FOLDER_TEMP = 'D:\TEMP\'
2017-02-08T14:14:07.598+01:00> LVL:2 RC: 0 COMMON :FOLDER_PROGRAM_DATA = 'C:\ProgramData\Teradici\'
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 COMMON :FOLDER_LOCAL_APP_DATA = 'C:\Windows\system32\config\systemprofile\AppData\Local\Teradici\'
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 COMMON :FOLDER_ROAMING_APP_DATA = 'C:\Windows\system32\config\systemprofile\AppData\Roaming\Teradici\'
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 SERVER :server main: PCoIP Agent gave us the log file path: 'C:\ProgramData\VMware\VDM\logs'.
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 SERVER :PCoIP server launched with parameters, mbx:1 adr:127.0.0.1 session_type:vdi ip_family:IPv4 log:"C:\ProgramData\VMware\VDM\logs\"
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 SERVER :PCoIP server is launched in the console session
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 SERVER :server main: PCoIP Agent gave us a preferred connection address of '127.0.0.1'.
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 SERVER :server main: PCoIP Agent give us a preferred IP Family 0
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 SERVER :server main: Opening mailboxes
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 SERVER :initialized local receiver, mailbox name is srvr0001
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 SERVER :server main: tera_pcoip_init
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report:-------- Current architecture defines -------------------
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: defined - TARGET_X86
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: not defined - TARGET_ARM
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: not defined - TARGET_OS_IPHONE
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: not defined - TARGET_OS_ANDROID
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: not defined - TARGET_OS_MAC
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: defined - _M_IX86
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: not defined - _M_X64
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: not defined - LINUX
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: not defined - __ARM_NEON__
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: not defined - TERA_DISABLE_SSE2_SUPPORT
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: not defined - USE_WMMXT
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: defined - WIN32
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report: not defined - TERA_CPU_ID_DISABLE_ALL_CPU_CAPABILITIES
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_arch_defines_report:---------------------------------------------------------
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_intrinsics_report: =============== Native CPU Capabilities ============
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_intrinsics_report: CPU supports SSE2
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_intrinsics_report: CPU supports SSE3
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_intrinsics_report: CPU supports SSSE3
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_intrinsics_report: CPU supports AES_NI
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_intrinsics_report: CPU does not support PADLOCK_ACE
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_intrinsics_report: CPU does not support ARM_WMMXT
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_intrinsics_report: CPU does not support ARM_NEON
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :cpu_intrinsics_report: =====================================================
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :CPU supports SSE2 instructions
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :CPU supports AES-NI instructions
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :CPU supports SSE3 instructions
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :CPU supports SSSE3 instructions
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :CPU supports SSE4.1 instructions
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :CPU supports SSE4.2 instructions
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :Teradici Corporation (c)2007-2016
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :Software Build ID: pcoip-soft.git-vmw-3926333 3.32.3.e727c7
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :Software Build date: May 25 2016 00:21:59
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 PRI :Tera device family: SOFT_PCOIP_HOST
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 PRI :Tera device family: SOFT_PCOIP_HOST
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :Environment manager is enabled
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 MGMT_ENV :cTERA_MGMT_CFG_MGR::load_server_config_from_stores[1]: Did not process over-rideable pcoip defaults from registry SOFTWARE\Teradici\PCoIP\pcoip_admin_defaults
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[121]: pcoip.enable_vchan = 1
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :Configuration registry HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Teradici\PCoIP\pcoip_admin_defaults loaded
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 MGMT_ENV :cTERA_MGMT_CFG_MGR::load_server_config_from_stores[2]: Processed over-rideable admin defaults from registry SOFTWARE\Policies\Teradici\PCoIP\pcoip_admin_defaults
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :cTERA_MGMT_CFG_FILE::load_file: No configuration file at C:\ProgramData\Teradici\pcoip_server_settings.txt
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 MGMT_ENV :cTERA_MGMT_CFG_MGR::load_server_config_from_stores[3]: Did not process config from file C:\ProgramData\Teradici\pcoip_server_settings.txt
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 MGMT_ENV :cTERA_MGMT_CFG_MGR::load_server_config_from_stores[4]: Did not process pcoip policies from registry SOFTWARE\Teradici\PCoIP\pcoip_admin
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[105]: pcoip.disable_cad = 1
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[ 36]: pcoip.enable_build_to_lossless = 0
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :Configuration registry HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Teradici\PCoIP\pcoip_admin loaded
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 MGMT_ENV :cTERA_MGMT_CFG::load_server_config_from_stores[5]: Processed admin policies from registry SOFTWARE\Policies\Teradici\PCoIP\pcoip_admin
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[115]: pcoip.tcpport = 4172
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[ 7]: pcoip.tcp_port = 4172
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :TCP base port set to 4172 with range 10000
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[117]: pcoip.udpport = 4172
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[ 8]: pcoip.udp_port = 4172
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :UDP base port set to 4172 with range 10000
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :TCP port values: base=4172, range=10000, set=4172
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :UDP port values: base=4172, range=10000, set=4172
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 SERVER :server main PCoIP Server Running in Pure IPv4 Mode
2017-02-08T14:14:07.614+01:00> LVL:0 RC: 0 COMMON :Setting pcoip.event_filter_mode to 2
2017-02-08T14:14:07.614+01:00> LVL:2 RC: 0 MGMT_SYS :update_event_module: tera_event_clean_log_files call for files older than 7 days or larger than 100 MB succeeded!
2017-02-08T14:14:07.629+01:00> LVL:1 RC:-510 MGMT_SYS :Failed to open registry SYSTEM\CurrentControlSet\Services\Eventlog\Application\Teradici PCoIP Crypto (2)
2017-02-08T14:14:07.629+01:00> LVL:2 RC: 0 CRYPTO :initialized successfully (cpu_supports=0x7B)
2017-02-08T14:14:07.629+01:00> LVL:2 RC: 0 MGMT_SSIG :(tera_xml_init) -- Software Build ID: pcoip-soft.git-vmw-3926333 3.32.3.e727c7
2017-02-08T14:14:07.629+01:00> LVL:2 RC: 0 COMMON :Initializing Winsock2
2017-02-08T14:14:07.629+01:00> LVL:2 RC: 0 COMMON :Complete...
2017-02-08T14:14:07.645+01:00> LVL:2 RC: 0 SCNET :OpenSSL version: OpenSSL 1.0.2h-fips 3 May 2016
2017-02-08T14:14:07.645+01:00> LVL:2 RC: 0 SCNET :(scnet_init), FIPS mode configuration - enable_fips_mode = 0
2017-02-08T14:14:07.645+01:00> LVL:2 RC: 0 SCNET :(scnet_init): ssl protocol: TLS1.1:TLS1.2
2017-02-08T14:14:07.645+01:00> LVL:2 RC: 0 SCNET :(scnet_init): disable SSLv3 protocol
2017-02-08T14:14:07.645+01:00> LVL:2 RC: 0 SCNET :(scnet_init): disable TLS1.0 protocol
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 COMMON :SOCKET_TRACE: tera_sock_socket() added socket 776 - currently 1 sockets.
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[ 7]: pcoip.tcp_port = 4172
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 SCNET :(scnet_init): complete
2017-02-08T14:14:07.661+01:00> LVL:1 RC: 0 VGMAC :Could not load pth_filter.dll
2017-02-08T14:14:07.661+01:00> LVL:0 RC: 0 MGMT_PCOIP_DATA :PCoIP over UDP Mode
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 MGMT_PCOIP_DATA :Reset TX control block
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 MGMT_PCOIP_DATA :Reset RX control block
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 MGMT_PCOIP_DATA :Reset TX control block
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 MGMT_PCOIP_DATA :Reset RX control block
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 COMMON :SOCKET_TRACE: tera_sock_init() - currently 1 sockets so not calling reinit().
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 VGMAC :vgmac_select_interface: Agent selected interface address: 127.0.0.1
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[ 4]: pcoip.ip_address = 127.0.0.1
2017-02-08T14:14:07.661+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[ 5]: pcoip.address_given = 1
2017-02-08T14:14:07.692+01:00> LVL:1 RC: 0 VGMAC :vgmac_select_interface: Did not find corresponding interface for MAC address!
2017-02-08T14:14:07.692+01:00> LVL:2 RC: 0 COMMON :SOCKET_TRACE: tera_sock_socket() added socket 1644 - currently 2 sockets.
2017-02-08T14:14:07.692+01:00> LVL:1 RC: 0 VGMAC :PCoIP socket has been bound to local IP 127.0.0.1 [UDP] port 4172 (bind)
2017-02-08T14:14:07.692+01:00> LVL:2 RC: 0 MGMT_PCOIP_DATA :UDP port selected is base=4172, range=10000, set=4172
2017-02-08T14:14:07.692+01:00> LVL:2 RC: 0 MGMT_PCOIP_DATA :init_crypto_cipher: pcoip crypto library supports AES-256-GCM encryption
2017-02-08T14:14:07.692+01:00> LVL:2 RC: 0 CRYPTO :crypto_create: non-FIPS mode
2017-02-08T14:14:07.692+01:00> LVL:2 RC: 0 CRYPTO :crypto_create: non-FIPS mode
2017-02-08T14:14:07.692+01:00> LVL:2 RC: 0 MGMT_IMG :Slice based caching supported 1 enable 1
2017-02-08T14:14:07.692+01:00> LVL:2 RC: 0 RTOS :tera_query_performance_frequency(): initializing - frequency = 10.000000MHz
2017-02-08T14:14:07.692+01:00> LVL:2 RC: 0 IMAGE_CACHE :Enabling Tile caching
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 IMG_FRONTEND :cSW_HOST_FRONTEND_SVGA_RX_THREAD::set_new_frame_rate() -- frame rate updated: frame rate delay, raw 33ms, quant 30ms, frame rate, 30/s
2017-02-08T14:14:07.708+01:00> LVL:0 RC: 0 EXTERN :svga_devtap ==> svgadevtap setting global loglevel to 5
2017-02-08T14:14:07.708+01:00> LVL:0 RC: 0 IMG_FRONTEND :svga logging registered and successfully set to level 5.
2017-02-08T14:14:07.708+01:00> LVL:0 RC: 0 SERVER :Resolution Set does not support VMwareResolutionSet_SetLogLevel, skipping ...
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 MGMT_IMG :CODEC: State change from CODEC_INVALID to CODEC_DISABLED
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 MGMT_VCHAN :Config Param: enable_vchan=1
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 MGMT_VCHAN :Config Param: auth_list=
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 MGMT_VCHAN :Config Param: unauth_list=
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 MGMT_VCHAN :Config Param: enable_datagram_logging=0
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 MGMT_VCHAN :Config Param: datagram_logging_num_bytes=32
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 MGMT_VCHAN :Config Param: datagram_logging_channel_name=
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 MGMT_VCHAN :Config Param: callback_logging_timeout=20 ms
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 MGMT_VCHAN :Config Param: UVChan enable=1
2017-02-08T14:14:07.708+01:00> LVL:2 RC: 0 MGMT_VCHAN :Loading C:\Program Files\Common Files\VMware\Teradici PCoIP Server\pcoip_mfw.dll plugin ...
2017-02-08T14:14:07.754+01:00> LVL:2 RC: 0 MGMT_VCHAN :Loading C:\Program Files\Common Files\VMware\Teradici PCoIP Server\ViewMMDevRedir.dll plugin ...
2017-02-08T14:14:07.786+01:00> LVL:2 RC: 0 MGMT_VCHAN :Loading C:\Program Files\Common Files\VMware\Remote Experience\VMwareView-RdeVchanStub.dll plugin ...
2017-02-08T14:14:07.786+01:00> LVL:2 RC: 0 MGMT_VCHAN :Loading C:\Program Files\Common Files\VMware\Teradici PCoIP Server\pcoip_vchan.dll plugin ...
2017-02-08T14:14:07.942+01:00> LVL:1 RC: 0 MGMT_VCHAN :Loaded Virtual Channel Plugins:
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_VCHAN : --------------------------------------
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_VCHAN : VMware_Server: C:\Program Files\Common Files\VMware\Teradici PCoIP Server\pcoip_vchan.dll
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_VCHAN : VMwareView-RdeVchanStub: C:\Program Files\Common Files\VMware\Remote Experience\VMwareView-RdeVchanStub.dll
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_VCHAN : ViewMMDevRedir: C:\Program Files\Common Files\VMware\Teradici PCoIP Server\ViewMMDevRedir.dll
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_VCHAN : pcoip_mfw: C:\Program Files\Common Files\VMware\Teradici PCoIP Server\pcoip_mfw.dll
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_VCHAN : --------------------------------------
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :(tera_mgmt_pcoip_ea_generate_protobuf_blob): ------>>> Start of local endpoint advertisement to be sent to peer: -----
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> ==> Local Endpoint Type: Server
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> PCoIP Implementation: Software
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> PCoIP Version: pcoip-server-view623@3.32.3.15148999 May 25 2016 00:21:57
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> Software Part Number: SoftPCoIP CPU-ID = 0x0000007b
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> Device Name: Soft PCoIP for 32-bit Windows (version=6.1.7601 Service Pack 1)
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> OS Type: Windows
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> OS Distribution Name: Windows 7 Enterprise Edition Service Pack 1 (6.1 build 7601)
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> OS Bit System: 32 Bit
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> Processor Architecture: X86
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> Processor Bit System: 64 Bit
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> Number of Processor Cores: 2
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :===> Memory Size: 3444 MB
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 PRI :(tera_mgmt_pcoip_ea_generate_protobuf_blob): ------>>> End of local endpoint advertisement to be sent to peer: -----
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_SYS :Boot-up complete
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 VTIMER :vtimer thread is alive
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_HDA :Speaker audio disabled because of bandwidth constraint (bw_active = 0.00 MBit/s )
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_HDA :Speaker audio is being disabled! (active-bw = 0.00 Mbps)
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_HDA :AUDIO enable changed state from 1 to 0
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_PERF_MON :tera_mgmt_perf_mon_start: setting session ID 0
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_SYS :Ready to connect with client
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_PERF_MON :tera_mgmt_perf_mon_start: PCoIP Session Statistics Performance Counter is Enabled
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 SCNET :(scnet_server_listen): listening on port 4172
2017-02-08T14:14:07.942+01:00> LVL:0 RC: 0 SERVER :server main: cb_server_ready_to_connect called.
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 SCNET :(scnet_server_listen): Listening for client on 0.0.0.0:4172
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 SERVER :server main: InputDevTap setup
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 MGMT_PERF_MON :perf_pipe_thread: starting...
2017-02-08T14:14:07.942+01:00> LVL:2 RC: 0 SERVER :Setting InputDevTap_SetLogFn. Previous (0x73cb4e60)
2017-02-08T14:14:07.942+01:00> LVL:0 RC: 0 SERVER :Logging registered but failed to set input devtap log level 5.
2017-02-08T14:14:07.958+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> InputDevTap_Attach: areWeInRDSSession 0 sessionId 0
2017-02-08T14:14:07.958+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> kbdDriver is allowed.
2017-02-08T14:14:07.958+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> touch injection is not allowed.
2017-02-08T14:14:07.958+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> Disabling input language synchronization.
2017-02-08T14:14:07.958+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> Disabling CAD.
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 SERVER :InputDevTap capabilities: unicode=1 h-scroll=1 touch=0 abs-mouse=1 rel-mouse=1
2017-02-08T14:14:07.958+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> InputDevTapWin32CreateWindow: Successfully created window.
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 SERVER :Cursor jumping feature uses the last 20 mouse locations.
2017-02-08T14:14:07.958+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> WindowMonitorEnumProc - enumerated monitor: (0, 0) 1024 x 768
2017-02-08T14:14:07.958+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> InputDevTapWin32UpdateDisplays cx:1024 cy:768 leftMost:0 topMost:0
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 SERVER :server main: registering session callbacks
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 SERVER :server main: waiting for server to be ready
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 SERVER :server main: sending ready message
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 SERVER :server main: registered window class (c08b)
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 SERVER :server mailbox: Starting mailbox message loop
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 997 SERVER :server main: created window handle = 100b0
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 SERVER :==== Registering to get Power Notifications
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 SERVER :>>>>> Monitor power saving setting is changing
2017-02-08T14:14:07.958+01:00> LVL:2 RC: 0 SERVER :WindowProc: Ignoring power save monitor power ON notification!
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 SERVER :server mailbox: MBX_SESSION_TAG received
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 SERVER :server mailbox: MBX_SESSION_OPTION admin_level=3 key='session_connection_type' value='prewarm'
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[ 14]: pcoip.connection_type = 1
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 SERVER :server mailbox: MBX_SESSION_OPTION admin_level=0 key='pcoip.server_fqdn' value='HVPROD34.prodir.ch'
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 SERVER :server mailbox: received FQDN "HVPROD34.prodir.ch" from agent
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 MGMT_ENV :Setting ENV variable[ 87]: pcoip.default_target_sni = HVPROD34.prodir.ch
2017-02-08T14:14:08.629+01:00> LVL:0 RC: 0 SCNET :tera_certificate_setup_server_ssl_certificate_and_keys: cert request is default (external or self-signed) [0]
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 CERTIFICATE :tera_certificate_utility_install_cert_by_type: using FQDN "HVPROD34.prodir.ch" for certificate
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 CERTIFICATE :setup_server_cert()[win]: [using substring search] with input - friendly: "", fqdn: "HVPROD34.prodir.ch", substring: ""
2017-02-08T14:14:08.629+01:00> LVL:2 RC: 0 CERTIFICATE :setup_server_certificate_and_keys(): ** Examining certificate [1] from cert store MY which matches search & usage criteria
2017-02-08T14:14:08.661+01:00> LVL:1 RC: 0 CERTIFICATE :setup_server_certificate_and_keys[win]: cert [1] - Failed to retrieve private key for current certificate - rejecting
2017-02-08T14:14:08.661+01:00> LVL:2 RC: 0 CERTIFICATE :setup_server_certificate_and_keys(): ** Examining certificate [2] from cert store MY which matches search & usage criteria
2017-02-08T14:14:08.754+01:00> LVL:1 RC:-500 CERTIFICATE :verify_certificate: Certificate chain has an untrusted root
2017-02-08T14:14:08.770+01:00> LVL:1 RC:-500 CERTIFICATE :verify_certificate: Certificate "Blast" fails verification
2017-02-08T14:14:08.770+01:00> LVL:1 RC: 0 CERTIFICATE :setup_server_certificate_and_keys(): No further certificates in cert store "MY" match (substring) search criteria, examined 2 certificates
2017-02-08T14:14:08.770+01:00> LVL:1 RC: 0 CERTIFICATE :setup_server_certificate_and_keys()[win]: No validated certificate found in windows certificate store which matches configured criteria
2017-02-08T14:14:08.770+01:00> LVL:2 RC:-500 CERTIFICATE :_install_cert_by_type: Failed to set up external certificate & keys.
2017-02-08T14:14:08.770+01:00> LVL:2 RC:-500 CERTIFICATE :tera_certificate_utility_install_cert_by_type: failed for type=external
2017-02-08T14:14:08.770+01:00> LVL:2 RC: 0 SCNET :tera_certificate_setup: Default processing - failed to setup configured external certificate, trying self-signed certificate.
2017-02-08T14:14:08.770+01:00> LVL:2 RC: 0 CERTIFICATE :tera_certificate_utility_install_cert_by_type: using FQDN "HVPROD34.prodir.ch" for certificate
2017-02-08T14:14:08.833+01:00> LVL:2 RC: 0 CERTIFICATE :_install_cert_by_type: Successfully set up self-signed certificate & keys.
2017-02-08T14:14:08.833+01:00> LVL:2 RC: 0 SCNET :tera_certificate_setup: successfully setup configured self-signed certificate.
2017-02-08T14:14:08.833+01:00> LVL:2 RC: 0 CERTIFICATE :_install_cert_by_type: Successfully set up legacy certificate & keys.
2017-02-08T14:14:08.833+01:00> LVL:2 RC: 0 CERTIFICATE :_install_cert_by_type: Successfully setup_client_certificate_and_keys() legacy
2017-02-08T14:14:08.833+01:00> LVL:1 RC: 0 SCNET :tera_certificate_setup: Legacy certificate processing - loading Legacy certificate: success
2017-02-08T14:14:08.833+01:00> LVL:2 RC: 0 CERTIFICATE :Certificate selected/generated to open a Janus SSL connection:
2017-02-08T14:14:08.833+01:00> LVL:2 RC: 0 CERTIFICATE : --> Signature Algorithm: sha256WithRSAEncryption
2017-02-08T14:14:08.833+01:00> LVL:2 RC: 0 CERTIFICATE : --> Issuer: C=CA,ST=British Columbia,L=Burnaby,O=Teradici Corporation,OU=SoftPCoIP,contentType=Server,CN=HVPROD34.prodir.ch
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 CERTIFICATE : --> Not Before: Feb 8 13:14:08 2017 GMT
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 CERTIFICATE : --> Not After : Feb 8 14:15:08 2017 GMT
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 CERTIFICATE : --> Subject: C=CA,ST=British Columbia,L=Burnaby,O=Teradici Corporation,OU=SoftPCoIP,contentType=Server,CN=HVPROD34.prodir.ch
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 CERTIFICATE : --> Subject Public Key Info:
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 CERTIFICATE : --> Public Key Algorithm: rsaEncryption
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 CERTIFICATE : --> Public-Key: (2048 bit)
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 CERTIFICATE :tera_certificate_utility_set_ctx_with_cert_and_key_by_type: use_cert_for_ctx() success
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 CERTIFICATE :_set_ctx_with_cert_and_key_by_type: Successfully associated self-signed certificate with SSL context.
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 CERTIFICATE :_set_ctx_with_cert_and_key_by_type: Successfully associated private key with SSL context.
2017-02-08T14:14:08.848+01:00> LVL:1 RC: 0 CERTIFICATE :set_ctx_CA_cert_verification_chain: unable to close file: D:\TEMP\38452f419e9ff542be672e861ae74a2e
2017-02-08T14:14:08.848+01:00> LVL:1 RC: 0 CERTIFICATE :use_root_ca_cert_for_ctx: set_ctx_CA_cert_verification_chain: err=-500
2017-02-08T14:14:08.848+01:00> LVL:1 RC: 0 CERTIFICATE :set_ctx_with_cert_and_key: use_root_ca_cert_for_ctx():err=-500
2017-02-08T14:14:08.848+01:00> LVL:2 RC:-500 CERTIFICATE :tera_certificate_utility_set_ctx_with_cert_and_key_by_type: use_cert_for_ctx() failed
2017-02-08T14:14:08.848+01:00> LVL:1 RC:-500 CERTIFICATE :_set_ctx_with_cert_and_key_by_type: Failed to associate legacy certificate with SSL context.
2017-02-08T14:14:08.848+01:00> LVL:1 RC:-500 SCNET :(scnet_setup_server_certificates): tera_certificate_utility_set_ctx_with_cert_and_key_by_type[0]: err=-500
2017-02-08T14:14:08.848+01:00> LVL:1 RC:-500 SERVER :handle_null_option_msg_from_agent: Failed to setup server certificates!
2017-02-08T14:14:08.848+01:00> LVL:1 RC:-500 SERVER :server mailbox: end-of-option processing failed, exiting.
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 SERVER :server mailbox: Stopping mailbox message loop
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 SERVER :server main: got terminate application message
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 SERVER :server main: exiting
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 SERVER :server cleanup: tearing down pcoip with agent disconnect reason code(0) and waiting
2017-02-08T14:14:08.848+01:00> LVL:1 RC: 0 SERVER :map_agent_to_tera: DISCONNECT_GENERIC -> TERA_DISCONNECT_CAUSE_HOST_BROKER_GENERIC
2017-02-08T14:14:08.848+01:00> LVL:0 RC: 0 MGMT_SESS :Tearing down the session
2017-02-08T14:14:08.848+01:00> LVL:1 RC: 0 VGMAC :Stat frms: R=000000/000000/000000 T=000000/000000/000000 (A/I/O) Loss=0.00%/0.00% (R/T)
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 COMMON :TERA_PCOIP: SESSION_EVENT=TERA_MGMT_SYS_SESS_EVENT_RESET, disconnect cause (0x101)
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 SERVER :server main: cb_notify_session_status called (mask 0x10) with tera_disconnect_cause (0x101)
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 SERVER :server main: TERA_MGMT_SYS_SESS_EVENT_RESET with disconnect cause (0x101).
2017-02-08T14:14:08.848+01:00> LVL:1 RC: 0 SERVER :map_tera_to_agent_close_code: TERA_DISCONNECT_CAUSE_HOST_BROKER_GENERIC -> PCOIP_AGENT_CLOSE_CODE_BROKER_INITIATED
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 SERVER :connection_closed: code = 2.
2017-02-08T14:14:08.848+01:00> LVL:1 RC: 0 VGMAC :Session stats: Average TX=0 average RX=0 (Mbps) Loss=0.00%/0.00% (R/T)
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 MGMT_SYS :Session closed remotely!
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 MGMT_SYS :********************************************************
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 MGMT_SYS :********************************************************
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 MGMT_SYS :********************************************************
2017-02-08T14:14:08.848+01:00> LVL:2 RC: 0 MGMT_SYS :********************************************************
2017-02-08T14:14:08.958+01:00> LVL:2 RC: 0 MGMT_VCHAN :VChanPluginExit: Closing plugin 'VMware_Server'.
2017-02-08T14:14:08.989+01:00> LVL:2 RC: 0 MGMT_VCHAN :VChanPluginExit: Plugin 'VMware_Server' is closed.
2017-02-08T14:14:08.989+01:00> LVL:2 RC: 0 MGMT_VCHAN :VChanPluginExit: Closing plugin 'VMwareView-RdeVchanStub'.
2017-02-08T14:14:08.989+01:00> LVL:2 RC: 0 MGMT_VCHAN :VChanPluginExit: Plugin 'VMwareView-RdeVchanStub' is closed.
2017-02-08T14:14:08.989+01:00> LVL:2 RC: 0 MGMT_VCHAN :VChanPluginExit: Closing plugin 'ViewMMDevRedir'.
2017-02-08T14:14:08.989+01:00> LVL:2 RC: 0 MGMT_VCHAN :VChanPluginExit: Plugin 'ViewMMDevRedir' is closed.
2017-02-08T14:14:09.004+01:00> LVL:2 RC: 0 MGMT_VCHAN :VChanPluginExit: Closing plugin 'pcoip_mfw'.
2017-02-08T14:14:09.004+01:00> LVL:2 RC: 0 MGMT_VCHAN :VChanPluginExit: Plugin 'pcoip_mfw' is closed.
2017-02-08T14:14:09.004+01:00> LVL:1 RC: 0 MGMT_VCHAN :=> Successfully exited all the VChan plugins
2017-02-08T14:14:09.004+01:00> LVL:2 RC: 0 SERVER :server cleanup: detaching inputdevtap
2017-02-08T14:14:09.004+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> InputDevTapWin32PollThreadStop Signaling win32 poll thread at index 0 stop event.
2017-02-08T14:14:09.004+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> InputDevTapWin32PollThreadStop win32 poll thread at index 0 stopped successfully.
2017-02-08T14:14:09.004+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> InputDevTapWin32PollThreadStop closing poll thread stop event.
2017-02-08T14:14:09.004+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> InputDevTapWin32PollThreadStop Signaling win32 poll thread at index 1 stop event.
2017-02-08T14:14:09.004+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> InputDevTapWin32PollThreadStop win32 poll thread at index 1 stopped successfully.
2017-02-08T14:14:09.004+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> InputDevTapWin32PollThreadStop closing poll thread stop event.
2017-02-08T14:14:09.004+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> RdeGetImpersonatedTokenAsLogonUser: Unable to query user token of session 0 (err 1008). Remote Desktop service may not be running.
2017-02-08T14:14:09.004+01:00> LVL:0 RC: 0 EXTERN :input_devtap ==> RdeGetImpersonatedTokenAsLogonUser: No shell window to impersonate.
2017-02-08T14:14:09.004+01:00> LVL:2 RC: 0 SERVER :server cleanup: closing mailboxes
2017-02-08T14:14:09.004+01:00> LVL:2 RC: 0 SERVER :server cleanup: freeing argument copy
2017-02-08T14:14:09.004+01:00> LVL:2 RC: 0 SERVER :server cleanup: cleanup complete
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :-- pcoip_agent begins.
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :--------------------------
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :**** System Info
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :Windows 7 Enterprise Edition Service Pack 1 (6.1 build 7601)
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :2 processors detected
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :Intel or AMD 64 bit
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :AMD processor
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :3583MB/4095MB of physical memory available
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :8388527MB/8388607MB of virtual memory available
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :****
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :FOLDER_TEMP = 'D:\TEMP\'
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :FOLDER_PROGRAM_DATA = 'C:\ProgramData\Teradici\'
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :FOLDER_LOCAL_APP_DATA = 'C:\Windows\system32\config\systemprofile\AppData\Local\Teradici\'
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 COMMON :FOLDER_ROAMING_APP_DATA = 'C:\Windows\system32\config\systemprofile\AppData\Roaming\Teradici\'
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 AGENT :Software Build ID: pcoip-soft.git-vmw-3926333 3.32.3.e727c7
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 AGENT :Software Build date: May 25 2016 00:26:01
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_register
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_register: intf version is 0104
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_register: int length is 72
2017-02-08T14:14:52.218+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_register: operate as rds agent is false
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: ==========> New connection request <===========
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :tera_agent_read_external_udp_address: RegQueryValueEx could not find the pcoip.external_udp_address value in the Software\Policies\Teradici\PCoIP\pcoip_admin_defaults key, sending no value to server.
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :tera_agent_read_external_udp_address: RegQueryValueEx could not find the pcoip.external_udp_port value in the Software\Policies\Teradici\PCoIP\pcoip_admin_defaults key, sending no value to server.
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :Client address is 0.0.0.0:0 (host order)
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: For Soft Host: Using Version 1 Tag
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 PRI :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} Session ID for Soft Host: Tag:'LQoPOSYxwEoA' Value:2d0a0f392631c04a
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} initialized local receiver, mailbox name is agnt0001
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :server_listen_on_addr is 127.0.0.1:0 (host order)
2017-02-08T14:14:54.437+01:00> LVL:1 RC: 0 AGENT :pcoip_agent_connect_req: type = 2
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} Session ID = 1; codec = 2.
2017-02-08T14:14:54.437+01:00> LVL:1 RC: 0 AGENT :pcoip_agent_connect_req: debug trace log 1
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0x2d0a0f392631c04a} Launching pcoip_server_win32
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0x2d0a0f392631c04a} Optional log file path specified as "C:\ProgramData\VMware\VDM\logs\"
2017-02-08T14:14:54.437+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0x2d0a0f392631c04a} use_vmware_launcher = false.
2017-02-08T14:14:54.453+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0x2d0a0f392631c04a} Using direct CreateProcess: worked [system is vista or newer, windows session id: 0xffffffff, pid: 0x878, proc handle: 0x408].
2017-02-08T14:14:54.890+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::agent_receiver_callback: message from A:srvr1;B:srvr0001 to A:srvr1, message = 00 00 00 00, len=144
2017-02-08T14:14:55.453+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] Waiting for ready message.
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] Got ready message.
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :selected server_addr is 127.0.0.1:4172 (host order)
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] Connecting to server's mailbox.
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] Sending session tag.
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0x2d0a0f392631c04a} 136 bytes
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] Sending session option #0 key='session_connection_type' value='prewarm'.
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0x2d0a0f392631c04a} 56 bytes
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] Sending session option #1 key='pcoip.server_fqdn' value='HVPROD34.prodir.ch'.
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0x2d0a0f392631c04a} 61 bytes
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] End of options: sending null-option message
2017-02-08T14:14:55.562+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0x2d0a0f392631c04a} 26 bytes
2017-02-08T14:14:56.484+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::agent_receiver_callback: message from A:srvr1;B:srvr0001 to A:srvr1, message = 0c 00 00 00, len=16
2017-02-08T14:14:56.515+01:00> LVL:1 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] Receiving updated session tag failed.
2017-02-08T14:14:56.515+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] Adding session to list.
2017-02-08T14:14:56.515+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] Total number of active sessions = 1
2017-02-08T14:14:56.515+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] Sending connection response ok.
2017-02-08T14:14:56.515+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x2d0a0f392631c04a} [1] connection_response (end), 0
2017-02-08T14:14:56.515+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_disconnect_extended
2017-02-08T14:14:56.515+01:00> LVL:2 RC: 0 AGENT :tera_agent_disconnect [soft host]: agent close code: 2, disconnect reason: 5
2017-02-08T14:14:56.546+01:00> LVL:2 RC: 0 AGENT :tera_agent_disconnect: {s_tag:0x2d0a0f392631c04a} disconnect is ** NOT ** pending (hndl: 1, pid: 2168, process handle: 00000408)
2017-02-08T14:14:56.546+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0x2d0a0f392631c04a} 16 bytes
2017-02-08T14:14:57.754+01:00> LVL:2 RC: 0 AGENT :tera_agent_finish_disconnect_thread: connection_closed 2
2017-02-08T14:14:57.754+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::~sSERVER_SESSION: {s_tag:0x2d0a0f392631c04a} Closing pcoip server process handle 0000000000000408
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: ==========> New connection request <===========
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :tera_agent_read_external_udp_address: RegQueryValueEx could not find the pcoip.external_udp_address value in the Software\Policies\Teradici\PCoIP\pcoip_admin_defaults key, sending no value to server.
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :tera_agent_read_external_udp_address: RegQueryValueEx could not find the pcoip.external_udp_port value in the Software\Policies\Teradici\PCoIP\pcoip_admin_defaults key, sending no value to server.
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :Client address is 0.0.0.0:0 (host order)
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: For Soft Host: Using Version 1 Tag
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 PRI :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} Session ID for Soft Host: Tag:'hRj4p26iiKsA' Value:8518f8a76ea288ab
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :server_listen_on_addr is 0.0.0.0:0 (host order)
2017-02-08T14:15:09.097+01:00> LVL:1 RC: 0 AGENT :pcoip_agent_connect_req: type = 2
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} Session ID = 2; codec = 2.
2017-02-08T14:15:09.097+01:00> LVL:1 RC: 0 AGENT :pcoip_agent_connect_req: debug trace log 1
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0x8518f8a76ea288ab} Launching pcoip_server_win32
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0x8518f8a76ea288ab} Optional log file path specified as "C:\ProgramData\VMware\VDM\logs\"
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0x8518f8a76ea288ab} use_vmware_launcher = true.
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :create_session_process: Opened pcoip server process handle 00000000000005A4
2017-02-08T14:15:09.097+01:00> LVL:2 RC: 0 AGENT :tera_agent_launch_server: {s_tag:0x8518f8a76ea288ab} Using VMWare's launcher code: worked [system is vista or newer, windows session id: 0x1, pid: 0x928, proc handle: 0x5a4].
2017-02-08T14:15:09.316+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::agent_receiver_callback: message from A:srvr2;B:srvr0002 to A:srvr2, message = 00 00 00 00, len=144
2017-02-08T14:15:10.097+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Waiting for ready message.
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Got ready message.
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :selected server_addr is 0.0.0.0:4172 (host order)
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Connecting to server's mailbox.
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Sending session tag.
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0x8518f8a76ea288ab} 136 bytes
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Sending session option #0 key='pcoip.enable_tera2800' value='1'.
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0x8518f8a76ea288ab} 48 bytes
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Sending session option #1 key='pcoip.priority_level' value='2'.
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0x8518f8a76ea288ab} 47 bytes
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Sending session option #2 key='pcoip.server_fqdn' value='HVPROD34.prodir.ch'.
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0x8518f8a76ea288ab} 61 bytes
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] End of options: sending null-option message
2017-02-08T14:15:10.207+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::send_message: {s_tag:0x8518f8a76ea288ab} 26 bytes
2017-02-08T14:15:10.644+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::agent_receiver_callback: message from A:srvr2;B:srvr0002 to A:srvr2, message = 0c 00 00 00, len=16
2017-02-08T14:15:10.707+01:00> LVL:1 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Receiving updated session tag failed.
2017-02-08T14:15:10.707+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Adding session to list.
2017-02-08T14:15:10.707+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Total number of active sessions = 1
2017-02-08T14:15:10.707+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] Sending connection response ok.
2017-02-08T14:15:10.707+01:00> LVL:2 RC: 0 AGENT :pcoip_agent_connect_req: {s_tag:0x8518f8a76ea288ab} [2] connection_response (end), 0
2017-02-08T14:15:10.800+01:00> LVL:2 RC: 0 AGENT :monitor_soft_hosts: {s_tag:0x8518f8a76ea288ab} Server died.
2017-02-08T14:15:10.910+01:00> LVL:2 RC: 0 AGENT :tera_agent_disconnect [soft host]: agent close code: 6, disconnect reason: 0
2017-02-08T14:15:10.910+01:00> LVL:2 RC: 0 AGENT :tera_agent_disconnect: {s_tag:0x8518f8a76ea288ab} disconnect is ** NOT ** pending (hndl: 2, pid: 2344, process handle: 000005a4)
2017-02-08T14:15:10.910+01:00> LVL:2 RC: 0 AGENT :tera_agent_disconnect: {s_tag:0x8518f8a76ea288ab} Server process already exited (hndl: 2, pid: 2344, process handle: 000005a4)
2017-02-08T14:15:10.910+01:00> LVL:2 RC: 0 AGENT :tera_agent_finish_disconnect_thread: connection_closed 6
2017-02-08T14:15:11.066+01:00> LVL:2 RC: 0 AGENT :sSERVER_SESSION::~sSERVER_SESSION: {s_tag:0x8518f8a76ea288ab} Closing pcoip server process handle 00000000000005A4