Hi!
There seem to be a fair number of discussions on this topic:
ESXi 6.5 USB Devices attached to VMs Issues?
ESXi 6.5 issue with USB Dymo Labelwriter
and also my case ...
Both my devices worked in ESXi 6.0 U2 and now have major troubles in 6.5.
So I would like to collect all issue on this on one thread for easier troubleshooting.
My issue is with one USB hard drive (1058:1230 Western Digital Technologies, Inc.) connected to a USB 3.0 port.
I'm running HPE official image 6.5 on an Proliant Microserver Gen8
Uname -a: VMkernel host.domain 6.5.0 #1 SMP Release build-4564106 Oct 26 2016 22:24:57 x86_64 x86_64 x86_64 ESXi
At the same time I got another USB 3.0 HDD connected and working fine (174c:5136 ASMedia Technology Inc. ASM1053 SATA 6Gb/s bridge)
The WD disk works for a bit and then remounts as RO on the guest (Ubuntu server 16.04)
dmesg on the host gives me:
2016-12-06T12:26:37.740Z cpu1:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
2016-12-06T12:26:42.687Z cpu0:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
2016-12-06T12:26:47.632Z cpu0:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
2016-12-06T12:26:52.578Z cpu0:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
2016-12-06T12:26:57.523Z cpu1:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
2016-12-06T12:27:02.469Z cpu0:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
2016-12-06T12:27:07.414Z cpu1:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
2016-12-06T12:27:12.358Z cpu1:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
2016-12-06T12:27:17.303Z cpu0:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
2016-12-06T12:27:22.248Z cpu1:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
2016-12-06T12:27:27.193Z cpu0:65907)WARNING: usb_non_isoc_callback:1019: transfer error [20]: endpt = 0x82, nframes = 1, timeout = 5000, interval = 4, max_packet_size = 64, max_frame_size = 64: Failure
dmesg on the guest gives me:
[ 99.527766] EXT4-fs (sde1): mounted filesystem with ordered data mode. Opts: (null)
[ 123.468593] nfsd: last server has exited, flushing export cache
[ 123.560971] NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory
[ 123.560997] NFSD: starting 90-second grace period (net ffffffff81ef4680)
[ 7218.809569] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[ 7224.313609] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[12341.802506] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[12341.853564] sd 34:0:0:0: [sde] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[12341.853571] sd 34:0:0:0: [sde] tag#0 CDB: Read(10) 28 00 14 b0 01 21 00 00 01 00
[12341.853574] blk_update_request: I/O error, dev sde, sector 2776631560
[12347.314556] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[12347.359728] sd 34:0:0:0: [sde] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[12347.359757] sd 34:0:0:0: [sde] tag#0 CDB: Read(10) 28 00 14 b0 01 22 00 00 01 00
[12347.359764] blk_update_request: I/O error, dev sde, sector 2776631568
[16045.316261] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[16045.363161] sd 34:0:0:0: [sde] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[16045.363170] sd 34:0:0:0: [sde] tag#0 CDB: Read(10) 28 00 12 a0 01 21 00 00 01 00
[16045.363173] blk_update_request: I/O error, dev sde, sector 2499807496
[16050.820375] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[16050.866836] sd 34:0:0:0: [sde] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[16050.866860] sd 34:0:0:0: [sde] tag#0 CDB: Read(10) 28 00 12 a0 01 22 00 00 01 00
[16050.866868] blk_update_request: I/O error, dev sde, sector 2499807504
[19823.990199] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[19824.036778] sd 34:0:0:0: [sde] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[19824.036787] sd 34:0:0:0: [sde] tag#0 CDB: Read(10) 28 00 32 c0 01 21 00 00 01 00
[19824.036790] blk_update_request: I/O error, dev sde, sector 6811552008
[19829.498360] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[19829.543041] sd 34:0:0:0: [sde] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[19829.543049] sd 34:0:0:0: [sde] tag#0 CDB: Read(10) 28 00 32 c0 01 22 00 00 01 00
[19829.543052] blk_update_request: I/O error, dev sde, sector 6811552016
[24522.979739] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[24528.487780] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[28229.805561] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[28235.325512] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[31912.173703] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[31917.685669] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[35448.001446] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[35453.513178] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[43226.520440] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[43228.096443] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[43229.684458] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[43231.264510] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[43232.844421] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[43234.420503] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[43234.465907] sd 34:0:0:0: [sde] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[43234.465935] sd 34:0:0:0: [sde] tag#0 CDB: Write(10) 2a 00 1d 18 87 f2 00 00 02 00
[43234.465950] blk_update_request: I/O error, dev sde, sector 3905175440
[43234.466067] Aborting journal on device sde1-8.
[43235.992595] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[63700.742992] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[63706.250942] usb 4-2: reset SuperSpeed USB device number 3 using xhci_hcd
[63707.212829] EXT4-fs error (device sde1): ext4_journal_check_start:56: Detected aborted journal
[63707.214711] EXT4-fs (sde1): Remounting filesystem read-only
[root@host:~] lsusb -v -d 1058:1230 Bus 002 Device 002: ID 1058:1230 Western Digital Technologies, Inc. Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 3.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 9 idVendor 0x1058 Western Digital Technologies, Inc. idProduct 0x1230 bcdDevice 10.65 iManufacturer 2 Western Digital iProduct 3 My Book 1230 iSerial 1 574343344543584B44384C50 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 44 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower 2mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 15 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 15 Binary Object Store Descriptor: bLength 5 bDescriptorType 15 wTotalLength 22 bNumDeviceCaps 2 USB 2.0 Extension Device Capability: bLength 7 bDescriptorType 16 bDevCapabilityType 2 bmAttributes 0x0000f41e Link Power Management (LPM) Supported SuperSpeed USB Device Capability: bLength 10 bDescriptorType 16 bDevCapabilityType 3 bmAttributes 0x00 wSpeedsSupported 0x000e Device can operate at Full Speed (12Mbps) Device can operate at High Speed (480Mbps) Device can operate at SuperSpeed (5Gbps) bFunctionalitySupport 1 Lowest fully-functional device speed is Full Speed (12Mbps) bU1DevExitLat 10 micro seconds bU2DevExitLat 2047 micro seconds Device Status: 0x0001 Self Powered
Who have any pointers to what can be done to have this working again as it seems to be affecting quite a few of us with USB peripherals like HDD's card readers and printers...
I already tried to downgrade to the previous version of xhci vib's but turned out to be too many dependencies...
Many many thanks for any help on this topic!