Hi All -
iOS only environment with on premise WorkSpace ONE. We have our DEP tied to the MDM and our OU just under Global is linked to our AD and VPP, assignment groups, etc. Also, our APN is linked to that top OU.
We are swapping all of our phones/iPads, etc. over to a new service provider and getting brand new phones. Because of internal changes, I would like to rename that top OU. Will that cause any issues with the above setups? I would hate to make that change and lose communication to our phones...I know that sounds ridiculous but I have experienced some issues with similar items in the past with the APN.
What are the best practices for a migration like this? Should all old phones be enterprise wiped? Deleted? A new OU for all the new phones? I was hoping that not much configuration would have to be done but VMware support has not been helpful. There is no way to archive old phones and easily enroll a duplicate user over to a new phone?
Appreciate the help