We have a Horizon 7.9 environment having Windows 7 and Windows 10 desktops. Persona is configured along with folder redirection settings within Persona GPO. It was working initially and all users had <username.v2> (profile) and <username> (redirected folders) folders created. But recently after a maintenance, users have started complaining that their Favorites are gone and they are unable to add anything to Favourites. When checked it was found that folder redirection is broken. I renamed the profile folder and redirection folder for a user, and upon user login, only the profile folder got recreated, not the redirected folder.
We see the following error in logs:
<373C>[0][05/14/2020 14:12:06:0480][CRedirectedFolders::Apply ] Redirected My Music From %USERPROFILE%\Music To \\pop.local\_asiapac\users\shuwei.zhang\My Music, User: shuwei.zhang
<373C>[0][05/14/2020 14:12:06:0484][CRedirectedFolders::UpdateKnownFoldersList] Failed setting path My Pictures --> \\pop.local\_asiapac\users\shuwei.zhang\My Pictures, 0x80070005
<373C>[0][05/14/2020 14:12:06:0484][CRedirectedFolders::Apply ] Failed Updating Known Folders: Folder Name: My Pictures, Redirected Path: \\pop.local\_asiapac\users\shuwei.zhang\My Pictures, 0x80070005
<373C>[0][05/14/2020 14:12:06:0484][VMWPopulateOfflineFiles ] Failed Opening Remote Folder: User: shuwei.zhang, Session: 3, Path: \\pop.local\_Asiapac\Users\shuwei.zhang.V2\PICTURES, 0x80070002
<373C>[0][05/14/2020 14:12:06:0485][CRedirectedFolders::Apply ] Redirected My Pictures From %USERPROFILE%\Pictures To \\pop.local\_asiapac\users\shuwei.zhang\My Pictures, User: shuwei.zhang
<373C>[0][05/14/2020 14:12:06:0488][CRedirectedFolders::UpdateKnownFoldersList] Failed setting path My Video --> \\pop.local\_asiapac\users\shuwei.zhang\My Videos, 0x80070005
<373C>[0][05/14/2020 14:12:06:0488][CRedirectedFolders::Apply ] Failed Updating Known Folders: Folder Name: My Video, Redirected Path: \\pop.local\_asiapac\users\shuwei.zhang\My Videos, 0x80070005
<373C>[0][05/14/2020 14:12:06:0488][VMWPopulateOfflineFiles ] Failed Opening Remote Folder: User: shuwei.zhang, Session: 3, Path: \\pop.local\_Asiapac\Users\shuwei.zhang.V2\VIDEOS, 0x80070002
Could someone comment what could be causing this?
Attaching logs.