My customer is trying to add vROps to the Skyline Collector. He was able to add only their POC instance but he is not able to add their Production instance. The service account he is using is a vROps admin account, and he has restarted the collectors but error persists. Error reads: Endpoint test failed: The provided username/password or token is not valid. Obviously, he has verified that the username and password are valid, but I think the problem with the token - Please need your assistance. Thank you.
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