Hello All,
My company buy's iPhone's through AT&T and Verizon. We have registered with Verizon and apple through DEP and those phone's have come already set as supervised when shipped. We are about to do the same with the AT&T iPhone's through Apple Business Manager. But we have a few hundred AT&T iPhone's already deployed. I was wondering if anyone has come across this issue and has some say on what the best practice is to get devices already deployed to users set as supervised devices. I know from past experience making the iPhone supervised using Configurator 2 wipes the device. I have not done it thru Apple Business Manager yet. I would imagine it would wipe the device also is this the case? Is it best to have the users bring the iPhone into the office and have IS support make it supervised in house or does it go smooth enough for an end user to get their iPhone wiped remotely for the Supervised profile to install and then re-enroll into Workspace One. Any advise on how to deal with these iPhone's out in the field would be appreciated.
Thanks
Sean