I did it by VCSA 7.0 installer UI.
At the import phase of Stage 2, error message was shown that import process of Update Manager component failed.
I took logs. Some part of Import_com.vmware.vcIntegrity.log is as below:
2020-04-14T09:53:34.526Z INFO vcIntegrity_upgrade vcIntegrity Import phase. Importing data destination completed.
2020-04-14T09:53:34.526Z INFO vcIntegrity_upgrade Start vmware-updatemgr service
2020-04-14T09:53:34.527Z INFO service_manager Executing command '[['/bin/service-control', '--status', 'vmware-updatemgr']]'
2020-04-14T09:53:35.71Z INFO service_manager Command '[['/bin/service-control', '--status', 'vmware-updatemgr']]' has exit-code='0' and stdout: Stopped:
vmware-updatemgr
stderr:
2020-04-14T09:53:35.71Z INFO service_manager Starting service 'vmware-updatemgr' ...
2020-04-14T09:53:35.72Z INFO service_manager Executing command '[['/bin/service-control', '--start', 'vmware-updatemgr']]'
2020-04-14T09:53:39.112Z INFO service_manager Command '[['/bin/service-control', '--start', 'vmware-updatemgr']]' has exit-code='1' and stdout: Operation not cancellable. Please wait for it to finish...
Performing start operation on service updatemgr...
stderr: Error executing start on service updatemgr. Details {
"detail": [
{
"id": "install.ciscommon.service.failstart",
"translatable": "An error occurred while starting service '%(0)s'",
"args": [
"updatemgr"
],
"localized": "An error occurred while starting service 'updatemgr'"
}
],
"componentKey": null,
"problemId": null,
"resolution": null
}
Service-control failed. Error: {
"detail": [
{
"id": "install.ciscommon.service.failstart",
"translatable": "An error occurred while starting service '%(0)s'",
"args": [
"updatemgr"
],
"localized": "An error occurred while starting service 'updatemgr'"
}
],
"componentKey": null,
"problemId": null,
"resolution": null
}
--------------------snip (same message)--------------------
Traceback (most recent call last):
File "/usr/lib/vmware/cis_upgrade_runner/payload/componentPhaseLauncher.py", line 461, in main
executionResult = systemExtension(exeContext)
File "/usr/lib/vmware/cis_upgrade_runner/libs/sdk/extensions.py", line 94, in __call__
result = self.extension(*args)
File "/usr/lib/vmware/cis_upgrade_runner/libs/sdk/extensions.py", line 110, in _func
return func(*args)
File "/usr/lib/vmware/cis_upgrade_runner/payload/component-scripts/vcIntegrity/__init__.py", line 60, in doImport
return vcIntegrity_upgrade.importData(context)
File "/usr/lib/vmware/cis_upgrade_runner/payload/component-scripts/vcIntegrity/vcIntegrity_upgrade.py", line 512, in importData
importDataLin(context)
File "/usr/lib/vmware/cis_upgrade_runner/payload/component-scripts/vcIntegrity/vcIntegrity_upgrade.py", line 505, in importDataLin
serviceManager.start(VUM_SERVICE_NAME)
File "/usr/lib/vmware/cis_upgrade_runner/libs/sdk/service_manager.py", line 979, in wrapper
return getattr(controller, attr)(*args, **kwargs)
File "/usr/lib/vmware/cis_upgrade_runner/libs/sdk/service_manager.py", line 887, in start
super(VMwareServiceController, self).start(serviceName)
File "/usr/lib/vmware/cis_upgrade_runner/libs/sdk/service_manager.py", line 745, in start
raise IllegalServiceOperation(errorText)
service_manager.IllegalServiceOperation: Service cannot be started. Error: Error executing start on service updatemgr. Details {
"detail": [
{
"id": "install.ciscommon.service.failstart",
"translatable": "An error occurred while starting service '%(0)s'",
"args": [
"updatemgr"
],
"localized": "An error occurred while starting service 'updatemgr'"
}
],
"componentKey": null,
"problemId": null,
"resolution": null
}
Service-control failed. Error: {
"detail": [
{
"id": "install.ciscommon.service.failstart",
"translatable": "An error occurred while starting service '%(0)s'",
"args": [
"updatemgr"
],
"localized": "An error occurred while starting service 'updatemgr'"
}
],
"componentKey": null,
"problemId": null,
"resolution": null
}
How can I resolve those errors and successfully upgrade?