I'm having users suddenly having problems with enrolling their devices in Boxer email. My users have enrolled in the AirWatch Intelligent Hub and are pre-configured to connect to our Secure Email Gateway (SEG) offered by VMWare. During initial setup, we were able to get this to connect perfectly fine and test connections were correct. However, now about 2 months later, users are having errors getting a "The host address provided is not valid." error. This is only happening for users who are trying to newly enroll; users who were already enrolled are continuing to receive their email service fine. Running test connections in the AirWatch dashboard also typically states "Test is unsuccessful" with the "Connectivity from AirWatch to SEG" section marked off. Sometimes, however, this also reports OK and gets a test succeeded every once in a while, but it's rare. I haven't recalled making any changes to configuration however would be open to suggestions on how to ensure my users can connect successfully again.
Thank you all in advance.
